TERMS AND CONDITIONS

Last updated: ** 21 January 2026

1. OUR SERVICE

ClassBook provides an online platform that helps educators plan, manage, and document teaching and learning activities.

It is designed for teachers and school leaders to support lesson planning, curriculum alignment, and reporting.

ClassBook may, at its discretion, add, modify, or discontinue features of the Service at any time to improve performance or meet compliance requirements.

Eligibility

To use the Service, you must:

1.Be at least 18 years old (or an authorised student teacher under supervision);
2.Have the legal capacity to enter a binding agreement; and
3.Use the Service in accordance with applicable laws and regulations.

If you are using the Service on behalf of a school or organisation, you represent that you have authority to bind that organisation to these Terms.

Modifications and Interruptions

We may change, update, or suspend any part of the Service at any time without notice. While we aim for continuous availability, we cannot guarantee uninterrupted access and are not liable for downtime, maintenance, or technical issues beyond our control.

2. INTELLECTUAL PROPERTY RIGHTS

ClassBook Intellectual Property

All content, materials, and features available through the Service, including software, source code, databases, designs, text, graphics, logos, trademarks, and other intellectual property (“Content”) are owned by ClassBook or its licensors and are protected by Australian and international intellectual property laws.

User Content Ownership

You (or your school/organisation) retain full ownership of the data, lesson plans, and educational materials you upload, create, or store using the Service ("User Content"). You grant ClassBook a worldwide, royalty-free, non-exclusive licence to host, copy, transmit, and display your User Content solely as necessary to provide, maintain, and improve the Service for you.

Restrictions

You may use the ClassBook Content solely for your internal educational or organisational purposes in connection with the Service. Except as expressly permitted in writing, you may not:

1.Copy, modify, distribute, translate, or create derivative works from the Content;
2.Remove or alter any copyright, trademark, or proprietary notices; or
3.Use any ClassBook trademarks, logos, or branding without prior written consent.

Third-party materials (including resources from the New South Wales Education Standards Authority (NESA)) remain the property of their respective owners and are used under licence, authorisation, or as otherwise permitted by law.

The Content and Marks are provided "AS IS" for your internal educational and administrative use only.

3. YOUR USE OF THE SERVICE

Subject to your compliance with these Terms, ClassBook grants you a limited, non-exclusive, non-transferable, revocable licence to:

1.Access and use the Service; and
2.Download or print portions of the Content you have lawful access to,

solely for your internal educational or organisational use.

Except as expressly permitted by us in writing, you must not copy, reproduce, distribute, display, modify, or otherwise exploit any part of the Service, Content, or trademarks for any commercial purpose.

If you wish to use any materials beyond what these Terms allow, please contact us. Any authorised user must acknowledge ClassBook as the owner or licensor of the relevant materials.

All rights not expressly granted are reserved. Any breach of this section constitutes a material breach, and your licence to use the Service may be terminated immediately.

4. REGISTRATION & ACCOUNT

To use certain features of the Service, you must create an account and provide accurate, current, and complete information at all times.

You are responsible for maintaining the confidentiality of your login details and for all activity under your account. If you suspect unauthorised use, you must notify us immediately.

You may not:

1.Use another person’s account or name without permission;
2.Register a username that infringes another’s rights or is offensive or misleading.

ClassBook reserves the right to suspend or terminate accounts that breach these Terms or contain inappropriate content.

5. PROHIBITED ACTIVITIES

You (the school, educational organisation, or authorised user) agree to use the Service only for lawful educational and administrative purposes and in accordance with these Terms.

The organisation is responsible for:

1.Ensuring that only authorised staff access the Service;
2.Managing user accounts, permissions; and
3.Ensuring that all users comply with these Terms and with applicable data protection and education privacy laws.

You and your authorised users must not:

Security & Access

1.Attempt to gain unauthorised access to the Service or its systems.
2.Circumvent, disable, or interfere with any security features or restrictions.
3.Reverse engineer, decompile, or copy the Service's source code except as allowed by law.

Data & Content

4.Collect or harvest user data without consent.
5.Upload or transmit viruses, malware, or any code intended to damage or interfere with the Service.
6.Systematically extract or compile content or data to build a competing product or database.

Conduct

7.Harass, threaten, or abuse other users or ClassBook staff.
8.Impersonate another person or misrepresent your affiliation with an organisation.
9.Use the Service for any unlawful, defamatory, or fraudulent purpose.

Automation & Misuse

10.Use bots, scrapers, or other automated tools to access or interact with the Service.
11.Engage in framing, mirroring, or deep-linking without written permission.
12.Misuse our support services or submit false reports.

Commercial Use

13.Use the Service to advertise, resell, or operate a competing business without written consent.

We reserve the right to suspend or terminate access to users who engage in prohibited conduct.

6. USER LICENCE

Your subscription grants you a non-exclusive, non-transferable, revocable licence to access and use the Service for the purpose of lesson planning, curriculum alignment, and education-related administration.

Licences are issued in the following forms:

1.Individual Licence: Allows one teacher or educator to use the Service for professional planning, classroom use, and collaboration with school management or students.
2.School Licence: Allows a school or educational organisation to provide access to authorised staff members (teachers and school leaders) for internal planning, collaboration, and reporting purposes.

You may share lesson plans or resources created through the Service only with:

1.Other authorised users within your school or organisation; and
2.Students, parents, or relevant school leadership for educational or administrative purposes.

All other sharing, reproduction, or distribution of the Service, its materials, or intellectual property, including sharing with unlicensed users or external organisations, is strictly prohibited and constitutes a breach of this User Licence.

Such a breach may result in the immediate termination of access and may expose the individual or organisation to legal liability.

7. PAYMENT OF FEES

By subscribing to the Service, you authorise ClassBook to charge your nominated payment method a recurring fee based on the billing frequency selected at checkout or agreed in writing. Charges will continue automatically unless the subscription is cancelled in accordance with these Terms.

All fees are payable in Australian Dollars (AUD) and may be subject to applicable GST. Refunds are not provided for active or partially used subscription terms, except where required by Australian Consumer Law.

ClassBook may adjust subscription fees at renewal. We will provide reasonable notice (at least 30 days) of any pricing changes. If you do not agree to the price increase, you may cancel your subscription without penalty before the new price takes effect.

8. DATA SECURITY

ClassBook is committed to protecting the personal and educational information collected through the Service in accordance with the _Privacy Act 1988_ (Cth) and the Australian Privacy Principles (APPs).

We take reasonable technical and organisational steps to protect all data from misuse, interference, loss, unauthorised access, modification, or disclosure. Data is hosted securely on Amazon Web Services (AWS) infrastructure, which maintains robust physical and digital security controls.

To safeguard information, we apply a combination of measures, including:

1.Encrypted data transmission (HTTPS/TLS) and secure server hosting;
2.Role-based access controls and authentication requirements;
3.Confidentiality obligations for staff and third-party providers handling personal information; and
4.Periodic security reviews and access audits.

While these safeguards are designed to ensure the security and reliability of the Service, you acknowledge that no online system can be guaranteed completely secure.

Customer Responsibility

The Customer is responsible for maintaining the confidentiality of all login credentials issued to its users and for any actions performed under those accounts. ClassBook is not responsible for loss or misuse of data resulting from credentials being shared, reused, or improperly managed by the Customer or its staff.

9. DATA PROTECTION

ClassBook performs regular backups of Content. However, we do not guarantee that there will be no loss or corruption of data.

In the event of data loss, ClassBook will use commercially reasonable efforts to restore Content from the latest available backup. You acknowledge that ClassBook has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state, subject to your rights under Australian Consumer Law.

10. DATA RETENTION AND DELETION

We securely retain school data and backups for up to one (1) year after a subscription ends, or for such period as required by applicable education record-keeping laws.

Schools may request immediate data deletion at any time by contacting us. Once data is deleted, it cannot be recovered.

11. PRIVACY POLICY

We care about user data privacy and security. Please review our Privacy Policy.

By using the Service, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.

Please be advised the Service is hosted in Australia. If you access the Service from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in Australia, then through your continued use of the Service, you are transferring your data to Australia and you expressly consent to have your data transferred to and processed in Australia.

12. OPERATIONS

Service Management

ClassBook reserves the right, but not the obligation, to monitor and manage the Service to ensure proper operation and compliance with these Terms. This includes the ability to:

1.Restrict, limit, or disable access to any part of the Service that may violate these Terms or applicable law;
2.Remove or disable content that is excessive in size or places an unreasonable load on our systems; and
3.Take any necessary actions to protect the integrity, security, and performance of the Service.

We may also report unlawful activity or misuse to appropriate authorities where required.

Feedback and Suggestions

We welcome feedback and ideas to help improve the Service. By submitting feedback, you grant ClassBook a perpetual, royalty-free, and unrestricted licence to use, modify, and incorporate that feedback into our products or services without obligation or compensation.

Beta Features and Trials

From time to time, we may offer schools early access to beta, pilot, or trial features. These Beta Features are provided “as is” and may contain errors or incomplete functionality. Use of Beta Features is voluntary, and ClassBook makes no warranties regarding their performance.

13. THIRD-PARTY SERVICES AND CONTENT

Use of Plug-ins

The Service may include or integrate third-party tools, plug-ins, or services that enhance functionality. Such third-party services are not owned, operated, or controlled by ClassBook, and we make no warranties or representations regarding their accuracy, reliability, or suitability. Your use of these tools is at your own discretion and subject to the third party’s own terms of use and privacy policies.

Hyperlinks

Our platform may contain hyperlinks to external websites not operated by ClassBook. These links are provided solely for user convenience. We do not monitor or control the content of any linked website.

Educational References and NESA

The Service includes New South Wales Education Standards Authority (NESA) syllabus materials and outcomes used under appropriate licensing and recognition agreements to support curriculum compliance.

14. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Service.

Termination for Convenience

You may terminate your subscription at any time. If you terminate for convenience, your access will continue until the end of the current billing cycle, unless otherwise agreed in writing.

ClassBook may terminate your subscription for convenience by providing at least 30 days' written notice. In such cases, we will provide a pro-rata refund for any prepaid but unused Service fees.

Termination for Cause

ClassBook may suspend or terminate your account immediately and without notice if:

1.You commit a material breach of these Terms (including Section 5: Prohibited Activities);
2.We are required to do so by law; or
3.Your use of the Service poses a security risk to the platform or other users.

If we terminate your account for cause (breach), you will not be entitled to a refund.

15. WARRANTIES AND DISCLAIMERS

15.1 Consumer Guarantees

Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy that cannot by law be excluded, restricted, or modified, including our obligations under the _Competition and Consumer Act 2010_ (Cth) ("Consumer Guarantees").

15.2 "As Is" Basis

Subject to the Consumer Guarantees, the Service is provided on an "as is" and "as available" basis. ClassBook does not warrant that the Service will be uninterrupted, error-free, or free from viruses. We disclaim all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

15.3 No Professional Advice

ClassBook provides tools for planning and administration. We do not provide educational, legal, or compliance advice. You are responsible for ensuring your lesson plans and activities comply with relevant school policies and government standards.

16. LIMITATIONS OF LIABILITY

16.1 Limitation of Liability

To the maximum extent permitted by law:

(a) ClassBook excludes liability for any indirect, special, or consequential loss (including loss of data, profit, revenue, or opportunity) arising from your use of the Service; and

(b) ClassBook’s total aggregate liability for any claim arising out of or in connection with these Terms or the Service is limited to the total amount paid by you to ClassBook in the twelve (12) months preceding the event giving rise to the claim.

16.2 Liability Cap Exception

The limitation in clause 16.1(b) does not apply to liability resulting from ClassBook’s fraud, gross negligence, or wilful misconduct.

17. COMMUNICATIONS & NOTICES

By using the Service, you agree that ClassBook may contact your organisation regarding account activity, service updates, legal notices, and other information related to your subscription.

Communications may be sent via email, in-app messages, or other reasonable electronic means.

Notices from ClassBook will be deemed delivered when sent to the most recent contact details provided by your organisation. It is your responsibility to keep those details up to date.

18. MISCELLANEOUS

Indemnification

Your Indemnity: You agree to defend, indemnify, and hold harmless ClassBook from and against any loss, liability, damage, or expense arising from your breach of these Terms or your violation of any third-party rights (including intellectual property or privacy rights).

ClassBook's Indemnity: ClassBook agrees to defend, indemnify, and hold you harmless from and against any loss, liability, damage, or expense arising from a third-party claim that the Service infringes that third party's Intellectual Property Rights, provided that you: (a) promptly notify us of the claim; and (b) grant us sole control of the defence and settlement of the claim.

Governing Law and Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of New South Wales, Australia. You and ClassBook agree to submit to the exclusive jurisdiction of the courts of New South Wales for any dispute arising under or in connection with these Terms.

Dispute Resolution

If a dispute arises, the parties must first attempt to resolve it by negotiation in good faith for a period of at least 30 days. If the dispute is not resolved, either party may commence mediation in New South Wales in accordance with the rules of the Resolution Institute before commencing litigation.

Severability & Waiver

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect. Failure by ClassBook to enforce any right in these Terms shall not constitute a waiver of that right.